Payment Methods

Online Payment Step by Step Guide #

1. Click on the payment link you’ve received in your email or log into AgentNet and click on the “See Details” button.
2. Your complete sales order is listed on “Your Pending Payments” page. Please review your order before you checkout.
3. Before confirming your order, kindly read through the Terms of Purchase and Terms of Service. It is mandatory to agree to the terms and conditions and upon agreeing, you may proceed to complete the payment.
4. You could choose to pay through online bank transfer (powered by Adyen payment gateway), directly with your credit or debit card (powered by Braintree payment gateway) or through interest-free installment plans (through Public Bank & CIMB).
5. For online bank transfer, select your preferred bank to make the payment. Once done, you then will be redirected to an online banking page to login to your selected bank to complete your transaction. Once your payment is completed you will be redirected back to AgentNet.
6. For credit or debit card payments, enter your card information: name on card, the 16-digit credit/debit card number, expiration date and security code (CCV). Once you have entered everything and select the button to complete payment. Once you’ve ensured that everything is accurate, select the “Pay” to complete your order. Your credit card details are encrypted and sent over a secured connection. Once your payment is confirmed, you will be redirected to AgentNet.
7. For interest-free installment plans, you can choose between CIMB or Public Bank. Simply select the “Credit Card Installment” and select your preferred tenure. All other payment processes are unchanged from before. The installment options available are:
8. You can choose to pay through an offline method as well by choosing the “Others” option. Please refer to the Offline Payment article for more information.
9. Please do not navigate away from the payment page while your payment is processing. Once your payment is completed you will receive a success notification.

Offline Payment Step by Step Guide #

1. We encourage all agents to process their PropertyGuru payment using the highly secured online payment system. However, some agents prefer to pay by cheque, in which we still continue to support this method.
2. You are required to confirm your order via AgentNet before working with your sales representative on your cheque payment.
3. Please select “Bank Transfer” option in Step 2 – “Pay Now” after you have selected and confirmed an order. Your sales representative will soon be in touch to assist with cheque payment.
4. Once you confirm your sales order with your friendly PropertyGuru sales representative, you can prepare the payment by cheque.
   • Payment by Cheque Made payable to: “PropertyGuru International (M) Sdn Bhd”
   • Bank: CIMB Bank
   • Bank account number: 8001294820
   • To be mailed to: PropertyGuru International (Malaysia) Sdn Bhd Suite 35.01, Level 35, The Gardens South Tower, Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Malaysia
5. After your offline payment is made, please contact your sales representative to verify your payment and check the activation status of your purchase.

Important: Even if you are paying offline, you must still accept the terms and confirm your order in AgentNet.

Retrieving your Receipts Step by Step Guide #

1. Log in to AgentNet.
2. On the dashboard, click on “More”.
3. Select “Billing”, which will take you to your “Receipts”.
4. Browse your payment history and locate the transaction you need.
5. Click the “Download Icon” next to the corresponding receipt.
6. Once downloaded, you can view your receipt in PDF format, which you can save, print, or forward as needed.