What is AgentNet? #
AgentNet is the backend platform for property agents like you to create and manage your account, messages, listings and more.
How to sign up for an AgentNet account? #
To get an AgentNet account, you’ll need to subscribe to one of our available packages. Please submit an enquiry or reach out to our customer care team at [email protected] or +603 6419 5188 (Mon – Fri, 9:00 AM – 6:00 PM) and we’ll recommend a suitable package based on your needs.
How to log in to AgentNet? #
There are two ways for you to log into your AgentNet account:
1. Login through http://agentnet.propertyguru.com.my
- Go to agentnet.propertyguru.com.my
- Enter your email address and password
2. Login through https://www.propertyguru.com.my
- Go to propertyguru.com.my
- Click on ‘Login’
- Choose ‘Are you an agent? Log in to AgentNet’
First-Time Login #
For your first login, your password is propertyguru.
For security purposes, please update your password immediately after your first login.
How many AgentNet account can I have? #
Each customer can only have one AgentNet account, multiple accounts are not permitted.
Can I use multiple email addresses for my AgentNet Account? #
Please log in using the email address where you receive communications from PropertyGuru.
Multiple email addresses and case-sensitive login IDs are no longer supported.
How do I change my email address for my AgentNet Account? #
If you need to update your email address, phone number, or address for your AgentNet account, please contact your Account Manager or our customer care team at [email protected] or +603 6419 5188 (Mon – Fri, 9:00 AM – 6:00 PM).
Forgot Your Password? #
If you’ve forgotten your email address or password, click I forgot.
We will send you an email with instructions to reset your password.
How to Reset Your Account Password? #
1. Click on ‘Forgot password’.
2. Enter your Email address and click on the ‘Submit’ button. You will be receiving an email containing a link to reset your password.
3. Look out for an email with the subject title: ‘AgentNet: Update Your Password’.
4. Click on the ‘Update Password’ link/button within the email to set a new password.
Note: If you don’t see the email in your inbox, check your spam/junk folder.
5. You will be redirected to the password update page. Please enter your new password twice and click ‘Update Password’ to change your password.
-
- 8 – 50 characters
- Not the same as your account name/ID
- At least one (1) uppercase letter
- At least one (1) lowercase letter
- At least one (1) number
- At least one (1) special character (e.g.!@#$%^&*)
6. After successfully updating your password, you will be logged out of all your devices. You must sign in with your new password again.
7. A verification email with the subject title: ‘AgentNet: Your Password is Updated’ will be sent to you.
How do I see my Account Information? #
In AgentNet, click on ‘Profile’, then click on ‘Account Type’, it will then bring you to your Account Information.
What can I see in my Account Information? #
- Account information – Your Agent Package Type and Account Expiry Date.
- Agent Verification – Your Verified Badge if you fulfill the criterias.
- Security and Login – To update your password or enable Spam Filter
- Personal information – Your name and date of birth.
- Contact information – Your contact details on AgentNet including email, primary and secondary mobile numbers, fax number and mailing address.
- Notifications – To enable emails for new leads
How do I terminate my account? #
You are not able to terminate your AgentNet account once you have purchased a package.
Your account will automatically be deactivated if your subscription expires and is not renewed during the renewal window.
Once your package expires, you will no longer be able to log in or access your AgentNet account.
Can I reactivate my account if I rejoin? #
If your account was not renewed within the renewal window, it cannot be reactivated.
If you would like to rejoin, you will need to purchase a new package, and a new AgentNet account will be created for you.
Please note that your previous listings and leads will not be accessible in the new account.